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WP e-Commerce 3.8.13.3

WP e-Commerce 3.8.13.3 is available for download!

Nearly a week passed since our last bug fix release 3.8.13.2 and we have received many positive feedback as it has addressed most of the issues introduced in our previous major release.

Today we’re making 3.8.13.3 official, which addresses several minor bugs our users are still encountering:

* Fix: Users disappear in Network Admin -> Users page (for multisite)
* Fix: User counts are incorrect when there are thousands separators.
* Fix: "Save Product Files" button doesn't like being clicked on.

As usual, it is extremely important that before you upgrade to WPEC 3.8.13.3, please back up your files and databases. Backup Buddy is our top choice for making backup simple and effortless.

How to upgrade WP e-Commerce

You can simply use WordPress automatic updates feature to download and install WP e-Commerce 3.8.13.3.

If that doesn’t work for you, try the following steps for a manual upgrade:

- Download WP e-Commerce 3.8.13.3 from here and save it to your computer.

- Extract the downloaded package to a folder on your computer.

- Upload the contents of that folder to this path on your server, overwriting all existing files: wp-content/plugins/wp-e-commerce

Please let us know in the comment if you run into any issues with the upgrade.

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WP e-Commerce 3.8.13.2 is ready

WP e-Commerce 3.8.13.2 is ready for download!

After 3.8.13 upgrade, a lot of our users were alarmed when they see many anonymous users with cryptic names appearing in their WordPress admin Users page. These user accounts are harmless and are used to collect anonymous customer data (such as cart items, shipping / billing locations etc.). However we acknowledge that displaying them in the admin area proved to be confusing and we apologize for the inconvenience.

In this release, we’re taking the first steps to fix the 3 major issues with anonymous customers that our users have:

* Anonymous customers should not be visible in admin UI.
* Cronjob to purge anonymous customers doesn't work due to memory issues.
* Anonymous cart items are lost after signing in.

In the upcoming releases, we will continue to improve the customer data storage system so that it uses up as little space as possible in your database.

It is extremely important that before you upgrade to WPEC 3.8.13.2, please back up your files and databases. Backup Buddy is our top choice for making backup simple and effortless.

How to upgrade WP e-Commerce

You can simply use WordPress automatic updates feature to download and install WP e-Commerce 3.8.13.2.

If that doesn’t work for you, try the following steps for a manual upgrade:

- Download WP e-Commerce 3.8.13.2 from here and save it to your computer.

- Extract the downloaded package to a folder on your computer.

- Upload the contents of that folder to this path on your server, overwriting all existing files: wp-content/plugins/wp-e-commerce

Please let us know in the comment if you run into any issues with the upgrade.

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A very merry update

Merry Christmas folks!!!

We’re pleased to announce the 3.8.13 release of the WP e-Commerce Plugin. This release comes with some new stuff, some changes and some fixes. You can find all the details below.

We’re hoping this release is the last 3.8.x release before we roll up our sleeves, strap on the boxing gloves and push out WPEC 3.9 with new bbPress inspired template engine. Its going to be a fun 2014… I’m thinking free themes (or was that freed themes), new products and a whole Lotta WordCamp.

Download 3.8.13 and let us know what you think. If you have any questions or comments regarding this release please let us know in the comments section below.

New stuff…

* New: Product Media UI.
* New: Cart Item Meta API
* New: ‘wpsc_after_checkout_cart_rows’ action.
* New: Add ‘wpsc_default_dimension_unit’ and ‘wpsc_default_weight_unit’ filters.
* New: Add ‘wpsc_save_product_order’ action and use it to save category product order in the term_relationships table.
* New: Add logic filter for coupons.  We currently have one for properties, this should sufficiently round out the extensibility for the UI.
* New: Allow gateway images to be filtered.
* New: Allow multiple comma-separated categories in coupon conditions.
* New: Product Gallery metabox.

Changes…

* Change: Better Customer API.
* Change: Prepend (WPEC) to widget names in wp-admin
* Change: Replace default noimage.png with a better image.
* Change: Updated NL language
* Change: Updated german language strings
* Change: Use new spinner image in WordPress 3.8

Fixes…

* Fix: Add preg_quote() to coupon regexes that intend to parse strings. Fixes issue where unexpected results occur when strings contain slashes, or really, any regex-oriented characters.
* Fix: Change wpsc_get_remaining_quantity() to call the method dynamically, rather than statically.  The previous behaviour caused a strict standards warning.
* Fix: Database Upgrade Routine to rename old _wpsc_* product metadata array keys so they no longer include the ‘_wpsc_’ prefix
* Fix: In Purchase log admin screen, item count is sum of quantity field rather than count of rows
* Fix: Invert logic on shipping ZIP code check in core theme files.
* Fix: Modify behavior in Download CSV functionality to properly convert region IDs to regions.
* Fix: Modify wpsc_update_item_quantity() to listen for wpsc_quantity_update, reverting to $_POST['quantity'] only if it exists.
* Fix: PHP strict warnings.
* Fix: Properly quote SKUs in CSV file.
* Fix: Rename generically named function.
* Fix: Stock and sale price empty values should be preserved.
* Fix: Variation thumbnail size in admin screen.
* Fix: cart is not initialized when some shipping modules are triggered
* Fix: redundant product thumbnail is displayed on category / single product list.
* Fix: variation checkbox column width in WP 3.7.
* Fix: Out of stock message for variations now correctly shows variation of product for the title, rather than main product.
* Fix: Use proper link in checkout for variation products.
* Fix: Return tax information in switchmethod() JS function.
* Fix: Resolve conflict with Advanced Custom Fields on save_post hook for products.
* Fix: Update Bulgarian Currency symbol.
* Fix: Resolve issue where updating pages causes rewrite rule conflicts when pretty permalinks are enabled.

Download 3.8.13

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Upgrade to the Amazon S3 Plugin

The support for multiple buckets is here! Our Amazon S3 plugin will now support multiple buckets.

amazonS3MultipleBucket

Simply select the setting to be “All Buckets” in Products -> S3 Downloads and all your qualified Amazon S3 files should show up under Amazon S3 Tab in the product page settings.

Check out this plugin at http://getshopped.org/premium-upgrades/premium-plugin/amazon-s3-plugin/

Regards,
Ray

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Google Checkout officially shuts down

As announced since may 2013, Google has shut down Google Checkout service. This means WP e-Commerce store owners will no longer be able to accept payments using their service starting today (November 20 2013).

You can read the official announcement here!

What this means for you (WPEC store owner) is that you will no longer be able to accept payments on your store using Google Checkout gateway.

Google itself recommends one specific option for Payment Processing and that is Braintree. Signing up from this page will give you discounted rates for lifetime once you signup.

Signup for Braintree now !

We know some of WP e-Commerce store owners use, or at least used to use, Google Checkout for taking in payments and because we don`t want you to loose sales over this we have already create a payment gateway for Braintree and WP e-Commerce.

The gateway is available as a Premium Plugin and can be purchased right now!

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Update: WP e-Commerce Plugin 3.8.13 Beta 1

We’re pleased to announce that WP e-Commerce Plugin 3.8.13 beta 1 is ready for community testing.

For the users we have

- We now use the new WordPress media UI for product images

- Tidied up UI on all the Store Settings pages except presentation settings (which will be replaced entirely when we introduce the new Theme Engine)

- Fixed a bug with DropShop causing it to not work with latest version of WPEC and WP

- All sorts of fixes here and there to help make WPEC ever more awesome

And for the developers we have

- Cart items API

- Custom meta API

- Stats API (coming soon)

To conclude

To conclude we would like to ask that you have a fiddle and let us know what you think. Stay tuned for our new website, and the imminent and official 3.8.13 release which will be coming sometime soon. Patches and contributions via Github are always welcome :)

Download WP e-Commerce Plugin 3.8.13 Beta 1

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Introducing Yotpo Social Reviews for WP e-Commerce Plugin

More and more eCommerce sites are turning to product reviews as a way to increase conversions, spread word of mouth and overall improve how their sites are perceived by both fans, and random visitors. One service which is taking product reviews to a new level and turning them into a source of new traffic and sales is Yotpo Social Reviews which just launched its WP e-Commerce extension.

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Content Blocks Plugin

Screen Shot 2013-11-05 at 9.31.34 pm

One of things I like the most about Blox Theme by ThemeZilla is the Portfolio functionality.

The only thing that I didn’t like about the Blox Theme was that this most desirable of features was trapped in Blox with no clear way out!

So that being the case and seeming we needed the functionality on our own upcoming new website we decided that it might just make sense to extrapolate the functionality and make it into a standalone Plugin so that all fellow Portfolio fans might benefit.

And now, I now give it to you.

Download Content Blocks Plugin

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Say goodbye to forums and hello to Helpscout.

It’s been a long time coming but we’ve finally made the choice to move to a helpdesk. We’ve decided to go with Helpscout for premium support services. For non premium support we will be moving to the support page of our WordPress.org plugin page.

We have been considering this for some time. The forums have become increasingly difficult to manage and it’s a slew of custom plugins that we don’t really have the additional time to update with each new WordPress release. This also makes keeping the site up to date more complex well as almost impossible when the time comes for a theme change. At the same time we wanted to also consolidate our non premium support to a centralized location.

We’ve grown to millions of users and supporting that many people simply doesn’t work with a patched together plugin help system. We honestly tried our best, but the time has come for a change.

Many people didn’t like having to revisit the support forum. Some weren’t even aware that they needed to revisit for their support service, thinking they would receive a reply by mail. Countless requests have been made to provide support by email.

We loved how simple that sounded from a users’ point of view… Send answers to the user by email, let them reply to support by email… but from our point of view that would be impossible to manage.

Introducing Helpscout!

By moving to Helpscout we hope to have a better handle on support requests and answer in a more timely fashion. In the future we hope to have our store jack in to Helpscout for even better support assistance.

We are determined to provide our customers with excellent support. With Helpscout we will have the tools to actually review our support stats and make changes to correct where the problems are and increase productivity.

We welcome your feedback and thank you for being our customers.

Sincerely
Edward O’Rourke
WP e-Commerce Support Manager

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WP e-Commerce 3.8.12.1

WP e-Commerce 3.8.12.1 is available for download.

First of all, we’re terribly sorry for the buggy 3.8.12 release. Although we have tested 3.8.12 on every configuration we could have thought of, a small group of users encountered fatal errors. The hotfix release 3.8.12.1 hopefully addresses this issue for all these users. We tested it on as many affected sites as we could get our hands on and it worked on all those sites.

The root cause behind this issue, however, hasn’t been determined. Only certain users encountered the fatal error, and we couldn’t reproduce it at all on our test servers. There are signs that the function get_posts() (or its equivalents) might have been called before the main query is established, which caused the fatal error in one of WPEC core functions. However such get_posts() call doesn’t exist within WP e-Commerce. So we have reasons to believe this is a compatibility issue with another theme or plugin. In order to track this down, we need some more information from users who encountered this issue in 3.8.12. Perhaps they all share the same combination of plugins or themes that triggered this issue.

So, if you were a victim of this bug, please let us know which themes and plugins were active at the time. This is not a major issue that affects all WP e-Commerce sites out there, but we’d like to resolve all of our user frustrations when it comes to compatibility with other plugins and themes.

Again, we can’t stress it enough that before upgrading, please test 3.8.12.1 on a staging site, or on your local computer which has the same plugin and theme configurations as your live site.

Please let us know if you run into any other issues with this release.

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