1. 
   TJ311
   New Member

   When I submit my cart, it bumps to paypal but if I cancel, it kicks back to my transaction details page but does not show transaction canceled or anything like that. Nor does it empty my cart. Any ideas?

   Thanks!

   Posted 11 months ago #
2. 
   bopheim
   New Member

   Same here.. Would be nice with a page actually telling people that they canceled the order...

   Posted 9 months ago #
3. 
   cannyt
   New Member

   I agree

   Posted 8 months ago #
4. 
   bghouse
   New Member

   Has anyone had a resolution to this? I'm not getting a cancelled either, and it seems to still be recording the order as a sale in the backend.

   If happy to go fix this code myself if someone will point me in the right direction.

   Posted 5 months ago #
5. 
   bghouse
   New Member

   Okay, I fixed this for myself and I wanted to post the steps I followed in case this will help anyone else. I hope the code comes across okay.

   So, step # 1. I created a page in Wordpress called "Transaction Canceled". On here, I put some text about you have canceled your order... your items are still in your cart and you can checkout again... etc.

   Next, since I'm using PayPal Standard, I went to the /blog/wp-content/plugins/wp-e-commerce/merchants/paypal_multiple.php file.

   In here, you want to search for:

   // paypal connection variables

   This gets you to the section where the HTML variables passed to paypal are constructed.

   In there you will see this line:

   $data['cancel_return'] = urlencode($transact_url);

   Change this so that it goes to the page you just made like this:

   $data['cancel_return'] = urlencode('http://www.YOURWESBSITE.com/blog/products-page/transaction-canceled');

   While this won't change the behavior of an order being booked into the sales section, it will at least deliver a better experience to the consumer.

   Note, there are other ways you could do this - like defining another variable to pass or a language variable for the cancel_return. This is just the fastest way to implement the fix that I could find, not necessarily the prettiest ;-)

   Posted 5 months ago #
6. 
   ewaewa
   New Member

   Thanks bghouse, I'll give this a go for now but I hope this will be fixed in 3.7.6 when released.

   Posted 5 months ago #
7. 
   findigart
   New Member

   hello bghouse,

   i tried to implement your solution and changed paypal_multiple.php acoording to your advise however it does not affect anything. i am working with the paypal express option, could it be that this is not the file i need to change?

   thanks!!

   Posted 5 months ago #
8. 
   stoo
   New Member

   Hi,

   If you have access to the database you can edit the page a transaction is cancelled in the wp-options table - it's in the row where option_name = 'transact_url'.

   To change it run this SQL ( backup the table first, just in case... ):

   UPDATE wp-options
   SET option_value = 'http://www.YOURWESBSITE.com/page-to-return-to-if-cancelled'
   WHERE option_name = 'transact_url'

   doesn't help with the order status but it might be a bit easier than editing the php.

   Thank @bghouse for the idea though :)

   Posted 5 months ago #
9. 
   stoo
   New Member

   Hi,

   If you have access to the database you can edit the page a transaction is cancelled in the wp-options table - it's in the row where option_name = 'transact_url'.

   To change it run this SQL ( backup the table first, just in case... ):

   UPDATE wp-options
   SET option_value = 'http://www.YOURWESBSITE.com/page-to-return-to-if-cancelled'
   WHERE option_name = 'transact_url'

   doesn't help with the order status but it might be a bit easier than editing the php.

   Thank @bghouse for the idea though :)

   Posted 5 months ago #
10. 
    stoo
    New Member

    this site also seems to throw up a blank screen after a post - appologies for the double post above....

    Posted 5 months ago #
11. 
    stoo
    New Member

    If everyone could ignore the post above - I've just discovered that by changing this in the db it also changes the url when the transaction is successful......

    Posted 5 months ago #
12. 
    zonerdck
    New Member

    Here is an if statement that you can put at the bottom of transaction_results.php page to display what you want without having to make another page

    if($_SESSION['wpsc_previous_selected_gateway']== 'dps') {
    		$sessionid = decrypt_dps_response();
    		//exit($sessionid);
    		if($sessionid != ''){
    		//exit('<pre>'.print_r($sessionid, true).'</pre>');
    			transaction_results($sessionid, true);
    		}else{
    			_e('<div class="post">Sorry your transaction was not accepted.<br /><a href='.get_option("shopping_cart_url").'>Click here to go back to the checkout page.</a></div>');
    		}
           } else if(transaction_results($sessionid, true) == ''){
           echo '<div class="post">Sorry your transaction was not completed.<br /><a href='.get_option("shopping_cart_url").'>Click here to go back to the checkout page.</a></div>';
    	} else {
           echo '<div class="post">';
    	echo transaction_results($sessionid, true);
           echo '</div>';
    	}

    This is the statement for my results page it just redirects the user back to the checkout page. You can do whatever you want.

    } else if(transaction_results($sessionid, true) == ''){
           echo '<div class="post">Sorry your transaction was not completed.<br /><a href='.get_option("shopping_cart_url").'>Click here to go back to the checkout page.</a></div>';
    	}

    Posted 4 weeks ago #

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