WP e-commerce Forums » How-To and Troubleshooting » Asking For Help The Right Way - Please Read

  • Posted by Jeff Ghazally 10 months ago.
  • There are 1 post. The latest reply is from Jeff Ghazally
  • This topic is sticky
  • not a support question
  • WordPress version: Not Supplied
  • WP e-Commerce version: Not Supplied

No tags yet.

The free community support forum is a place where WP e-Commerce users can work with other WP e-Commerce users to help one another get their shops up and running. There is no gaurantee that an Instinct staff member will respond to your topic within the free forum.

Acting out, swearing and threats are not tolerated, please play nice, we are all doing the best we can with the resources available.

 
  1. Trusted
    Jeff Ghazally
    Resident Expert

    Hey Guys,
    Your friendly e-commerce developer here, just reminding you that if you are going to start a new thread for a problem you are facing PLEASE for the LOVE of MICROCHIPS supply us with these important details:
    1. A link to your site (if its online)
    2. What version of WordPress and Wp-e-Commerce you are using
    3. A description of the problem (with as much detail as possible)
    4. What page is causing the problem, is it in the front end? back end? Sales Page, Settings page?

    This is a good starting point in which we can go on to our test servers and see if we can replicate the problem. If we can't we may PM you and ask for access to your site to see the problem first hand.

    Good Luck and Happy Shop Keeping

    Jeffry G

    Forums not quick enough? Gold Cart User? Is it a support question? i.e not a feature request? Premium Support
    Posted 10 months ago #

RSS feed for this topic

Topic Closed

This topic has been closed to new replies.