Subpages are 404 but display elsewhere

This topic is: not resolved

This topic contains 21 replies, has 13 voices, and was last updated by  swordfox 1 year, 8 months ago.

Viewing 22 posts - 1 through 22 (of 22 total)
Author Posts
Author Posts
April 6, 2011 at 9:45 am #103697

jefferis

I upgraded to WP 3.1.1 and WP eC 3.8 today for a client and all the sale pages and any links under there products-page/ produce a 404 error message.
This is odd, it may be that the update to wp-ecommerce is messing up the hierarchy. If I place the posts page or any other page with no parent or under a different parent, it displays, but if it is under the products-page, it becomes 404.
I also seem to have lost the short code for sale items to display, but it won’t matter I guess since no subpages under that link will display. So I can’t put in a catalog or brands page under the main shop tab.

April 7, 2011 at 1:06 pm #103698

Gary Cao
Trusted

Hi jefferis,

Could you try go to Settings -> Permalinks, click Update to refresh the permalinks rules, and see if it solves your problem?

April 7, 2011 at 10:06 pm #103699

danchrist

I have the same issue. Links to my shopping cart were working fine with 3.1, but now I upgraded to 3.1.1 this morning. Now I am unable to reach the shopping cart from my shopping cart widget in the sidebar.

I reverted permalinks back to the default, updated a second time per the prompt, then switched back to the month view I wanted, and updated a second time.

Logged out of my admin session, cleared my browser cache, and I see the same 404 error. Any ideas?

April 7, 2011 at 10:38 pm #103700

sprutniks

the pages are shown but 404 comes up with 3.1 as well
check your browser’s request debug console
http://getshopped.org/forums/topic.php?id=19296

April 8, 2011 at 1:07 am #103701

Gary Cao
Trusted

Could you give us access to your WordPress admin panel and FTP as well so we could investigate further?

We’re aware of the permalinks problem, but have been unable to reproduce on our test servers so far.

April 8, 2011 at 10:40 am #103702

danchrist

@garyc40 Thanks for the offer of assistance, but I am leery of opening access to my site since you’ve only been on the forums here for two days. Can you give me any assurance that providing you this information is benign?

I appreciate your help, and hope you understand my caution.

April 8, 2011 at 10:57 am #103703

OSnapple
New Member

I too have the same problem but only when i have custom permalinks, when i revert to default permalinks i am back to normal, so please let us know if you guys come up with a solution.

Gary if you need access let me know.

Edit: im on WP 3.1.1

April 8, 2011 at 7:24 pm #103704

XFlame

I’m also getting the 404 error in all subpages below the products-page.

Currently on WP 3.1.1 and WPSC 3.8.

Here is my url: store.eienone.com.

Kindly please advise.

Thanks

April 11, 2011 at 4:32 am #103705

danchrist

@garyc40, I spoke with a friend locally yesterday about this. He recommended I check out my checkout, etc. pages which were malfunctioning.

When I logged into my Dashboard, and went to Pages, I noticed the Checkout, Products, Your Account, and Transaction Results pages were all properly named but appearing as Draft pages. I edited each page, published them, and now am able to use the plugin properly.

Don’t know if this fix will help the other users here, but it worked for me.

April 13, 2011 at 7:05 am #103706

djoverpour

I too am having the same problem with the subpages not displaying. Im pretty sure its something with the permalinks as I can go to the default theme and the checkout displays fine. I also deleted my pages and reinstalled WPEC and let it create new pages. This only worked for a minute til I created product pages and now nothing works again.

Ive tried updating my permalink many times to be sure its saved as well as flush the cache (which I assume is the new way of updating urls in the old versions via the admin page?)

Please help

April 13, 2011 at 7:11 am #103707

djoverpour

Also, all my pages are published, none are in draft. I can move the checkout page up to the top level and not make it a child of product page and it works fine. Will the program run correctly if the shopping cart, transaction results, and your account are in the top level? It makes more sense for my site structure plus it works.

Thank youuuuu!

April 13, 2011 at 8:14 am #103708

elrise

Is there a fix for this? I’m having the same exact problem. Nice urls won’t work with latest wordpress and 3.8. Even payed for the gold cart upgrade…

April 27, 2011 at 11:10 am #103709

AsherJac

I think I’m having this problem too. I don’t have an issue with the fancy permalinks for my products but subpages of ‘shop’ come up as ‘Nothing found’ (although don’t show the 404 message).

The pages automatically generated by e-commerce seem to work, but not sub-pages I’ve created, so:

WORKING (product page): http://involver.org.uk/shop/primary/how-to-be-a-smart-school-councillor/
WORKING (e-commerce created sub-page): http://involver.org.uk/shop/checkout/
BROKEN (sub-page created by me): http://involver.org.uk/shop/delivery/

I’ve updated permalinks a number of times with no apparent effect. I changed the parent page to ‘aboutus’ and the page displays (I’ve left it there for the moment so the page is displayed somewhere on the site).

This was working fine before the upgrade. I haven’t had any other problems with the upgrade.

April 28, 2011 at 8:21 am #103710

Mike

Hi AsherJac
The link you provided http://involver.org.uk/shop/delivery/ is displaying OK for me.
However, your shop page is not displaying the ‘add to basket’ button image correctly.
Try adding the following style rules to ‘input.wpsc_buy_button’ :

display: block;
overflow: hidden;
text-indent: -999px;

regards
Mike

April 28, 2011 at 8:54 am #103711

AsherJac

Hi Mike,

Thanks very much for checking that out for me. I can’t still see anything on http://involver.org.uk/shop/delivery though.

Thanks for the headsup on the button too. It looks fine in FF4, but (stupidly) hadn’t checked in other browsers. Will add the css you suggest.

April 28, 2011 at 9:55 am #103712

ignitionmedia
Contributor

I had the same problem but thought it was WP not WPEC, i just had to do a fresh install of WP 3.1.2 & WPEC 3.8.2 and its ok now..

April 28, 2011 at 10:21 am #103713

ignitionmedia
Contributor

This is very annoying! As just stated, I did s fresh install of WP & WPEC on new hosting space and it was working fine… then I just added 2 widgets – Products Tags and Price Range…. this broke the site again.. the category pages this time were the only ones to show 404. I since removed the widgets, put my permalinks to default (save) then changed back to my custom (/%category%/%postname%/) and the categories are working now, but the rest of the site is BROKEN!!

Gary, one of my dev sites is below – if you can give me an email address, I will send you the FTP

http://tkc.ignitionmedia.info/wp-admin
un: test
pw: devtest

can you please look into this ASAP

April 29, 2011 at 12:47 pm #103714

ignitionmedia
Contributor

Do you have any idea as to when this problem will be solved?

April 29, 2011 at 6:04 pm #103715

vark
Resident Expert
Trusted

Hi,
Michael Visser, one of the moderators, has done a free plugin to help with permalinks: http://www.visser.com.au/wp-ecommerce/plugins/manage-permalinks/ . Please read the doc, I’m not personally familiar with it.

May 4, 2011 at 11:13 am #103716

ignitionmedia
Contributor

Vark, thanks for the link – unfortunately the redme.txt in the plugin and the links to documentation are broken so how this plugin works is unknown and cannot be used.

May 11, 2011 at 1:05 am #103717

Gary Cao
Trusted

This issue has been fixed on our development branch, and will be included in our next bug fix release. If you can’t wait, please click here to download build 318, then use FTP to replace your current wp-e-commerce plugin with the extracted content of the file you just downloaded.

September 17, 2011 at 4:15 pm #225275

swordfox
New Member

SOLVED!

Hey guys, I was having the same issue & everytime I added a subpage to the products-page all non WPEC subpages stopped working.

All you need to do is change the products-page permalink to something then change it back & bingo!

Viewing 22 posts - 1 through 22 (of 22 total)

The forum ‘3.8 Stable Release’ is closed to new topics and replies.