Sales
All transactions that take place on your site are recorded and are visible from this page. Here, you can see and search all transactions on a month by month basis. As a shop owner, you can search and filter orders and you can also download your transaction results as a CSV file, suitable for importing into spreadsheets and other databases.
Clicking on the + symbol to the left of each log entry will display the Order Status, which you can easily change. From here you can also remove the order from the purchase log.
The “Details” link at the end of each log entry will open a page detailing the order, customer information, etc.
The various order statuses are
Order Received – an order was created but IPN has either not gone through, or the user cancelled the order
Payment Received – an order was created and IPN/ Gateway has accepted the payment (money should be in your account)
Job Dispatched – an order was created, Payment was accepted, (no gateways will mark your order as job dispatched,, this is an option you can select to email your customer with a tracking ID (tracking IDs are not part of wpec they are from your postage system, tracking email messages can be adjusted to your preference in the Store>Settings>Admin page)
Closed Order – an order was created, Payment was accepted, products to be shipped have been shipped away, so you can mark the order as closed (Some gateways will mark orders with only downloadable products as closed once the user has downloaded the product)